Terms

About these terms

These terms cover use of this website and work done by Spitfire Motorsports LLC, doing business as Spitfire Automotive, owned by Nick Ceccanti, at 6341 Ontario Center Rd, Ontario, NY. By using the site or bringing your vehicle to the shop, you agree to them.

Using this website

The site is here to tell you about the shop and to let you send a request. Please use it for that, and do not try to break, overload or misuse the form. We keep the information on it accurate, but hours, services and other details can change without notice. Call or text to confirm anything important.

The form is a request, not a booking

Sending the request form does not book a time. It asks for one. We will call, text or email you to talk it over and confirm a drop-off time. Until we confirm, no time is held for you.

Estimates and prices

Prices and estimates are given at the shop, once we know what your vehicle needs. Nothing on this website is a price quote.

You approve work before it starts

We do not start work on your vehicle until you authorize it. If we find something else that needs doing, we ask you before doing it.

Your rights under New York law

The New York State DMV lists these rights for customers of repair shops:

• If you ask for one, the shop must give you a written estimate of parts and labor.
• The shop may not do any work unless you give permission, and may not charge more than the estimate without your permission.
• You can get your replaced parts back, except warranty and exchange parts, if you ask for them in writing before any work is done.
• The shop must give you a detailed invoice listing each repair done.

The DMV page "Know Your Rights in Auto Repair" at dmv.ny.gov has the full details.

Warranty

Problems caused by a part failing, or by a technician mistake (which is rare), may be covered by a warranty. Each case is looked at by the owner and decided case by case.

New parts carry their supplier's warranty. Most parts come from Advance Auto Parts.

Certified used engines, transmissions and transfer cases come from a used-parts supplier and can carry an optional warranty of 1 to 3 years, depending on the warranty package you buy.

The refund and warranty page explains how to raise a problem.

Payment

Payment is made in the shop. This website does not take payments. Refunds follow the refund and warranty page.

Picking up your vehicle

When the work is done, we will let you know, and we ask that you pick up your vehicle promptly. If you cannot get to the shop soon, call or text so we can work something out.

This website's content

Text, photos and design on this site belong to Spitfire Motorsports LLC or are used with permission, and may not be copied without permission.

Governing law

These terms are governed by the laws of the State of New York.

Changes

If these terms change, the new version will be posted on this page with a new date at the top.